SMB Digital Marketing

Marketing for Accountants: How to Win Better-Fit Clients

Jan de Waal 12 min read
Line illustration of a browser window containing a rising bar chart, on a dark purple background
On This Page
  1. How Businesses Actually Choose an Accountant
  2. Why Niching Beats Going Broad
  3. What You Can Do Yourself
  4. Content and Calculators That Actually Get Read
  5. LinkedIn Is Worth More Than the Other Platforms Combined
  6. Where SEO and Google Ads Fit
  7. The Common Mistakes
  8. When It Is Worth Getting Help
  9. Questions Accountants Ask Me

The biggest lever in marketing for accountants is not spending more. It is getting narrower. Competing for “accountant Perth” puts you against every firm in the city and a few national brands with real budgets. Owning “accountant for tradies” or “accountant for medical practices” puts you against almost nobody, and the clients who find you that way are usually worth more.

That is the short version. The longer version is that most accounting firms already get their best clients through referrals, and their marketing should be built to support that rather than replace it. Here is how I would go about it.

How Businesses Actually Choose an Accountant

Before you spend a dollar, it is worth being clear about the buying process you are marketing into, because it is not the same as a plumber’s.

Accounting is a high-trust, high-switching-cost service. People do not change accountants casually, and when they do, they ask someone they know first. TaxDome’s survey of how businesses select accounting firms found that 58% found their current accountant through a peer referral, while only 3% came via advertising.

Read that the wrong way and you conclude marketing does not work for accountants. That is not the lesson. The lesson is what your marketing is for. When someone gets your name from a friend, the first thing they do is look you up. If your website is a 2014 template with no partner names on it and you have four Google reviews, you have just made that referral work harder than it needed to.

So the honest order of priorities for most firms is: make the referral journey convincing, then make yourself findable for the specific searches your ideal client makes. Not the other way around.

Why Niching Beats Going Broad

Every firm I speak to worries that picking a niche means turning away work. In practice it rarely does, because your existing clients do not read your website.

Here is the mechanical reason it works. “Accountant Perth” is a short, broad phrase that every firm in the city is targeting, alongside directories and national brands. “Accountant for tradies Perth” is longer, more specific, and has a fraction of the pages competing for it. Fewer competitors and a more specific searcher is a much better trade than more traffic.

The second reason is commercial. Someone searching for an accountant who understands their industry has already decided that generic is not good enough. That is a better conversation to walk into, and it is easier to charge properly for.

Niching down

  • Far less competition for the searches that matter.
  • Higher intent, because the searcher wants a specialist.
  • Easier to write content, because you know the specific problems.
  • Easier to justify your fees against a generalist.

Staying broad

  • Competing against every firm in the city plus national brands.
  • Generic content that could be any firm anywhere.
  • Price becomes the main point of comparison.
  • Harder to be memorable when a referrer describes you.

You do not need to rebrand. A niche in this sense is one properly written page for each industry you already serve well, saying what you do for those clients specifically. Look through your client list, find the two or three industries where you are genuinely good and the fees are healthy, and write a real page for each.

Picking them is less about market research than most people expect. Sort your client list by fee, cross out anyone who is hard work, and look at what is left. If eleven of your top thirty clients are trades businesses, that is your niche whether you chose it or not. You already know their problems, their season, their record-keeping habits and the three questions they always ask. Writing that page will take you an hour because you are not researching anything.

The objection I hear is always the same: what if a retail client lands on the tradies page and thinks we do not want them? In practice they do not, because they arrived on a different page for a different search. Your homepage stays broad. The niche pages sit underneath it, each aimed at one specific searcher. Nobody is turned away, and the specific pages do the work the broad one cannot.

What You Can Do Yourself

Almost all of the high-value work here is free and takes an afternoon or two. Do these before you consider paying anyone, including me.

  1. 1

    Claim and complete your Google Business Profile

    Google states plainly that businesses with complete and accurate information are more likely to show up in local search. Fill in every field: category, hours, service areas, description, photos of the actual office and the actual people.

  2. 2

    Build a review habit, not a review campaign

    Google says more reviews and positive ratings can help your local ranking. Ask at a natural high point, usually just after a return is lodged or a good outcome lands. A short personal message beats an automated blast.

  3. 3

    Write one real page per niche

    For each industry you serve well, write a page covering the problems those clients have, what you do about it, and what it costs to work with you. Name the industry in the heading and the first paragraph.

  4. 4

    Put the humans on the site

    Photos and short bios of the people who will actually answer the phone. For a trust-led service this does more than any amount of clever copy.

  5. 5

    Make the referral path easy

    When a client recommends you, the referrer usually sends a name, not a link. Make sure searching your firm name brings up your site, your profile and your reviews together, and that your contact details are one tap on a phone.

That is most of the job. If you do nothing else on this page, do the profile and the reviews.

Content and Calculators That Actually Get Read

Educational content suits accountants better than almost any other industry, because your prospects genuinely research before they engage and because the questions they have are specific and answerable.

The content that works is the content that answers a real client question in plain words. Tax changes as they land. What EOFY actually requires of a small business. Whether to operate as a sole trader or a company, and what changes if you switch. What the instant asset write-off applies to this year. If a client has asked you a question twice, that question is a blog post.

Two rules keep it useful. First, put the answer at the top rather than building to it, because both readers and AI-generated answers reward getting to the point. Second, re-check the numbers every year. An out-of-date tax article does more damage to your credibility than no article at all, and it is the single most common problem I see on accounting websites.

Simple calculators are the other format worth building, because they answer a question a prospect cannot answer alone and they give you a natural reason to follow up. A sole-trader tax estimator or a structure comparison is genuinely useful, though it is a build job rather than an afternoon’s writing.

A word on volume, because it is where most firms give up. Four solid pieces a year that you keep current will outperform twenty rushed ones you never touch again. Content for accountants is not a publishing schedule, it is a reference library. The EOFY article you wrote three years ago and have updated every June since is probably your best-performing page, precisely because it has had three years to earn its position.

LinkedIn Is Worth More Than the Other Platforms Combined

For most small businesses I would tell you social media is optional. Accounting is the exception, and specifically LinkedIn.

The reason is that your higher-value clients are business owners and directors, and LinkedIn is the one platform where they are in a work frame of mind. Advisory work in particular tends to come from someone reading something thoughtful, remembering the name, and getting in touch months later.

What works is not corporate. It is a principal, under their own name, posting short and specific observations from actual client work: what changed this quarter, the mistake three clients made in a row, a plain explanation of a rule that just shifted. Firm-branded pages posting stock images of handshakes get almost no reach and convince nobody.

The realistic commitment is fifteen minutes, a couple of times a week, from the partner whose name is on the door. That is a hard sell in a busy firm, which is exactly why so few competitors are doing it.

Where SEO and Google Ads Fit

SEO or Google Ads for an Accounting Firm
SEOGoogle Ads
Time to resultsMonths, building steadilyDays
What it suitsNiche pages, guides, ongoing visibilitySpecific high-value services
Cost patternEffort now, compounds laterStops the day you stop paying
Best use for a firmThe long-term defaultFilling a specific gap, or testing a niche

For most firms SEO is the better fit, because your niche pages and your content keep working long after they are published and because accounting searches are steady year-round rather than impulsive.

Google Ads earn their place in two situations. One is a specific high-value service where a single client pays for months of clicks, such as SMSF work or business advisory. The other is testing: if you are unsure whether a niche is worth committing to, a small campaign will tell you in a few weeks what SEO would take months to reveal.

What I would not do is run broad ads for “accountant near me”. You will pay a lot for clicks from people comparing on price, which is the client you least want.

The Common Mistakes

Being a generalist on paper. A homepage that says you provide “a full range of accounting and taxation services to businesses of all sizes” tells a prospect nothing and matches no specific search.

Letting reviews sit at four. Nothing else you can do for free moves local visibility as reliably, and prospects checking a referral look at reviews first.

Sales-heavy content. Firms that write like a brochure get ignored. Firms that answer questions properly get called.

Stale tax content. Every year, the article you wrote about thresholds becomes quietly wrong. Diarise a review, or take it down.

Marketing when the real problem is capacity. If you are turning work away, more enquiries will not help. That is a pricing conversation, not a marketing one.

When It Is Worth Getting Help

Not yet, for a lot of firms. If your Google Business Profile is half-filled and you have a handful of reviews, the highest-return work available to you is free and nobody needs to be paid to do it. Do that first and see where you land in three months.

It is worth a conversation when the basics are genuinely done, you have picked your niches, and you either do not have the hours to write the pages or you have written them and nothing is happening. At that point the problem is usually technical, competitive, or both, and it is worth someone looking properly.

If you want a second opinion before you spend anything, I offer a free 15-minute chat. No pitch, just straight answers. You can also run your site through the free audit first, or read how I approach SEO and marketing strategy if you would rather see the method before you talk to anyone.

Questions Accountants Ask Me

Frequently Asked Questions

How do accountants get more clients?

Mostly through referrals, then through being easy to verify online when that referral gets looked up. The practical order is a complete Google Business Profile, a steady review habit, a website that names the people and the industries you serve, and then content answering the questions clients actually ask.

Should I specialise in a niche?

For marketing purposes, yes. A page targeting accountants for a specific industry competes against far fewer pages than a generic city term, and attracts clients who want a specialist rather than the cheapest option. You do not have to stop taking general work to do this.

What content works for an accounting firm?

Plain answers to real client questions: tax changes, EOFY requirements, business structure decisions, and what specific thresholds apply this year. Put the answer in the first paragraph, and re-check every figure annually so the article does not quietly go out of date.

SEO or Google Ads for accountants?

SEO for most firms, because accounting demand is steady and niche pages keep working after they are published. Google Ads suit specific high-value services where one client covers months of clicks, or testing whether a niche is worth committing to before you invest in content.

How much should an accounting firm spend on marketing?

Less than most firms assume at the start. The highest-return work, your Google Business Profile, your reviews and your niche pages, costs time rather than money. Only once those are genuinely done is there a sensible case for an ongoing budget.

Jan de Waal

Jan de Waal

Digital Marketing Consultant

I run SMB Digital Marketing from Perth and do the client work myself: SEO, Google Ads and websites for small businesses. Everything I write here comes from that work, not theory.

More about me →

Not Sure What Your Next Move Is?

Tell me about your business and I'll give you an honest read on what would help. The first conversation is free, and there's no pitch.

Start a free chat →
Let's chat